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Terms and Conditions


Use of this website
Subscription to The Phoenix Weekly Story Comic (printed version)
The Phoenix Weekly Story Comic App

Use of this website

1. Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions, which together with our privacy policy govern The Phoenix Comic’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
2. The terms ‘The Phoenix Comic,’ ‘David Fickling Comics Ltd’ or ‘us’ or ‘we’ refer to the owner of the website whose registered office is 29 Beaumont St, Oxford. Our company registration number is 7481057 in UK. The term ‘you’ refers to the user or viewer of our website.
3. The use of this website is subject to the following terms:

    a.    The content of the pages of this website is for your general information and use only. It is subject to change without notice.

    b.    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

    c.    Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

    d.    This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

    e.    All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

    f.    Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

    g.    From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

    h.    Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Subscription to the Phoenix Comic


We will often offer you a trial period at the start of your subscription or a longer term special offer subscription rate. The length and cost of any trial or offer will vary from time to time, but full details will always be made available at the time of your application. We will only offer you one trial or special offer subscription in any 12 month period.  We have no obligation to keep any offer open for a certain length of time.
At the end of your trial or offer period, your subscription will continue automatically at the standard rate that we have advertised as part of that offer. You may cancel your subscription at any time during your trial or offer period.


If you are taking advantage of one of our trials or special offers, you will pay in full for the relevant trial or offer period in advance. Similarly, when your trial or offer period ends and your membership continues as a monthly or quarterly subscription, we will collect your payments each month or quarter in advance. Details of the cost and your payment dates will be provided to you when you subscribe.

Some of our offers are only available by direct debit through our website.  Others may be paid for by credit or debit card through the website or over the telephone. We accept Visa, Mastercard and Amex.

All credit or debit card payments will be subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment to us, then we will not be able to confirm your order and no contract will exist between us.


You may cancel your subscription at any time by emailing help@thephoenixcomic.co.uk , by calling us on +44 (0)1737457826 (between GMT 0800-1600 Monday to Friday) or by writing to The Phoenix Comic, c/o Intermedia Brand Marketing Ltd, Abbey House, Clarendon Road, Redhill, Surrey, RH1 1QZ.  If you are on a regular payment plan such as direct debit or continuous credit card payment, your cancellation will take effect from the day before your next payment would have been due, unless you request an earlier date. You should also cancel any instruction with your bank.


We will normally refund the unused portion of any subscription you have paid. For monthly subscriptions, however, we are unable to provide refunds in respect of periods of less than one month.

If you have received a free gift as part of a subscription offer that is rewarded after your trial period is over and after your first payment has been made, we will not award any refund until the following payment periods. So for example if you receive a comic book after a 6 week trial period AND after making a quarterly payment of £24.99, you waive the right to a refund for that first payment of £24.99. You are still free to cancel your subscription before the next quarterly payment, however. If you make that payment and then decide you wish to cancel we WILL offer a refund for that payment only.


You can contact David Fickling Comics Ltd at 29 Beaumont Street, Oxford, OX1 2NP United Kingdom.